UI/UX Meetup with Stephen Riley. Customer Experience Mindset @ ZEO University, Kyiv [15 марта]

UI/UX Meetup with Stephen Riley. Customer Experience Mindset

19:00 - 20:30

 Страница мероприятия
ZEO University
Vatslava Havela Boulevard, 6B, Киев, 03067
If you are a UI/UX Designer or Product Manager, don’t miss ZEO University Customer Experience Mindset Meetup.
We will study practical cases and discuss, how to create a product that meets customer's expectations.

Participation is free, but registration is required: zeoalliance.typeform.com/to/iVBXIL

Who is the speaker?

Stephen Riley brings over 20 years of experience as a Customer Experience Leader/UX Designer, visionary, and strategist leading cross-functional teams.
In his work Stephen bases on:
— effective discovery process to learn what matters most to customers;
— designing effective and successful experiences that ensure a positive business outcome;
— identifying critical areas for improvement through the synthesis of quantitative and qualitative data into actionable insights;
— engaging teams in design thinking to improve decision-making capabilities.

Formally trained as a Product Designer, Riley applies the fundamental principle of ‘form follows function’ (human factors) to design solutions in the online/digital realm.

What will we talk about?

— explore case studies;
— discuss how mobile devices have reshaped the face of our access to content and the way we engage with eCommerce;
— role and mindset that ensures the customer outcome permeates every facet of intentionally designing and delivering great experiences.

When? March,15, 7:00 — 8:30 p.m.

Where? ZEO Alliance office.

Language: English.

Audience: Product Managers, UI/UX Designers.

REGISTRATION IS REQUIRED: zeoalliance.typeform.com/to/iVBXIL

Participation is free but the number of attendees is limited by the location. Please be aware that applications will be moderated by the organizers.
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